Product Questions
What is PurePaste?
PurePaste is a toothpaste created for smokers and vapers. It targets nicotine stains, dry mouth and lingering odour while staying gentle enough for daily use.
How is PurePaste different from regular toothpaste?
Regular toothpaste does not focus on smoke or vape-related buildup. PurePaste uses stain lifters, odour neutralisers and enamel-safe cleaners made specifically for nicotine users.
Who can use PurePaste?
Anyone can use it. It is designed for smokers and vapers, but it is also great for non-smokers who want fresher breath and brighter teeth.
Is PurePaste safe to use every day?
Yes. It is gentle and low-abrasive, so you can use it twice a day.
Will PurePaste remove heavy long-term stains?
It helps reduce older stains over time, but it works best on fresh stains and on preventing new ones.
When will I see results?
Most people notice fresher breath immediately and brighter teeth within 7 to 14 days.
Can I use PurePaste with my regular toothpaste?
Yes. You can alternate or use PurePaste as your main toothpaste.
Is PurePaste suitable for sensitive teeth?
Yes. It is gentle and designed to be soothing for sensitive gums and enamel.
Is PurePaste vegan and cruelty-free?
Yes. No animal ingredients and no animal testing.
Shipping and Delivery
How long does shipping take?
We currently ship within the United Kingdom. Delivery usually arrives in 2 to 4 working days.
Do you provide tracking?
Yes. You will receive a tracking link once your order is shipped.
Do you ship internationally?
At the moment we only ship within the United Kingdom.
What if my order arrives damaged or does not arrive at all?
Contact us and we will replace or refund the order.
Can I change my shipping address after purchasing?
If your order has not shipped yet, we can update it. Contact us as soon as possible.
Returns and Refunds
What is your return policy?
You can return products within 30 days of delivery, even if they have been opened.
What if I am not happy with my results?
We offer a satisfaction guarantee. Contact us and we will help you.
How do I request a refund?
Send us an email with your order number. Our team replies as quickly as possible.
Use and Effectiveness
How often should I brush with PurePaste?
Twice a day is recommended. Heavy smokers may benefit from brushing after smoking.
Does PurePaste whiten teeth?
Yes. It removes surface stains and brightens enamel without harsh bleaching agents.
Will it help with smoker breath?
Yes. PurePaste contains ingredients that neutralise lingering smoke odours.
Does it help with dry mouth from vaping?
Yes. It includes moisturising ingredients that soothe dryness caused by vaping.
Can I use PurePaste if I am quitting smoking?
Yes. It helps lift old stains and keep your breath fresh during the quitting process.
Is PurePaste safe for braces, veneers or crowns?
Yes. It is low-abrasive and safe for dental work.
Pricing and Bundles
Do you offer bundles or discounts?
Yes. Multi-pack bundles and seasonal promotions are available on the site.
Do you offer subscriptions?
Subscriptions are planned for the near future.
Ingredients and Safety
What ingredients does PurePaste contain?
PurePaste includes stain-lifting cleansers, plant-based extracts, odour neutralisers and moisturising agents. All ingredients are enamel-friendly.
Are there any allergens in PurePaste?
There are no nuts, dairy ingredients or peroxide. If you have specific sensitivities, check the full ingredients list.
How should I store PurePaste?
Keep it at room temperature and away from direct sunlight.
Does PurePaste replace dental check-ups?
No. PurePaste improves daily oral hygiene but regular dental visits are still important.
Support
How can I contact customer support?
You can reach us through the contact form or email. We respond as quickly as possible.